Using the app

The app looks and works the same on web, macOS, Windows, and Android (on iPhone and iPad, use the web app — a native iOS app is Coming soon). Everything is organized around one idea: you pick a vessel, and the app shows you that vessel’s world.

The top bar

Two buttons sit at the top right of the app, on every tab:

• ? — opens Help & Support: the community forum, links to these docs (on web and desktop), and your support tickets — open one and follow the replies right there.
• 👤 — the menu. It names the vessel you’re looking at, and holds Manage Vessel (Settings), Away Mode, Anchor Watch Mode, Underway Mode, Quiet Mode, and Account Profile.

The three tabs

Alerts and Settings aren’t tabs: Alerts opens from the Dashboard, and Settings from the 👤 menu.

Vessel

The app opens on the Dashboard. It answers the only question that matters when you open the app from the couch or the airport: is the boat okay? The status chip at the top reads All systems normal, or how many things need attention, and each monitored system reports its state at a glance — so green means move on with your day and anything else tells you where to look. How fresh that picture is when you’re away from the boat depends on the vessel’s plan — see Pricing.

A row of pages sits under the top bar. A system’s page appears once the vessel has a device for it, and Customize on the Dashboard shows, hides, and reorders them:

• Water — the LinkTap valve lives here as a peer device alongside the rest of the water system: open/close control, the volume/duration limit on every open, and flow/usage data from the valve’s meter.
• Power — battery voltage from the Shelly Plus Uni (with your chemistry preset applied), shore-power status and consumption from the PM Mini, and any switches.
• Flood — each flood sensor’s state. Battery-powered sensors deep-sleep between events, so a quiet “last seen” here is normal — see the flood sensor guide.
• Climate — temperature and humidity, with freeze and mould warnings.
• Location, Away Mode, and Connectivity — where the boat is, whether it’s Aboard, Away or at Anchor, and the router and its uplink. See Location & security.

Alerts

Tap the Dashboard’s status chip — or View all under Recent activity — to open Alerts; a push notification opens it too. It lists what’s active now, what needs attention, and recent events — every alarm, valve action, and threshold crossing, in order. When something woke you up at 2 a.m., this is where you reconstruct what happened. Delivery of alerts (in-app, push, SMS) is covered in Alerts & notifications.

Community

Across the top: Home Port (your marina — its board, roster, and chat), Chats, People (your friends, and boats shared with you), Map, and You — how you appear to others.

Settings

Settings belong to the vessel; open them from the 👤 menu’s Manage Vessel. Five tabs:

• Vessel — switch vessels or add one, the plan badge, the nickname, and display preferences (units, temperature, time zone).
• Devices — add, configure, and remove hardware; enable the Uni’s voltmeter, set calibration offsets, pick battery chemistry presets.
• Notifications — what you get alerted about and how.
• Crew Sharing — who else can see and operate this vessel — see Sharing & roles.
• Updates — the version you’re running, and software updates.

Display preferences like units and timezone are per-device — they follow the phone or laptop you set them on, not the vessel. Handy when one owner thinks in gallons and another in liters.

Adding more vehicles

DockNeighbor is multi-vessel from the ground up. Add a second boat from Settings › Vessel — the family boat and a tender, or a whole small fleet — and switch between them there. Each vessel keeps its own devices, alert configuration, sharing list, and plan. Plans attach to the vessel, not to you: one boat can be on Weekender while another stays on Free, and anyone a boat is shared with inherits its features.

Plans

The plan badge in Settings › Vessel shows the vessel’s plan and opens its details — where upgrades start, and where every vessel can start one free month of Dockside. One trial per vessel; when it ends, the vessel drops back to Free automatically. No surprise charges. Billing itself is handled in the web account portal at account.dockneighbor.com.

Account Profile

Opened from the 👤 menu. This is where you’ll find:

• Password — change it, or add one if you sign in with Google or Apple.
• Account information — your sign-in email, Sign Out, and the contact details friends can find you by.
• Crew Sharing — invitations to other people’s boats, and boats shared with you.
• Data & privacy — the Privacy Portal, for exporting or managing your data.
• Integrations & API tokens — tokens for Home Assistant, MQTT, or webhooks.
• Account deletion — full deletion of your account and its cloud data, from inside the app.