Get help & get involved
DockNeighbor is a small, independent project — there's no call center, and that's by design. Help comes straight from the people who build and use it. Looking for setup how-tos? See Getting Started.
File a support ticket
The best way to get help: in the app, tap ? then New ticket — or Report a bug, which attaches what we need to track it down. You can also open one from the Support tab of your account portal. Replies show up in both places.
Open the account portal →Ask the community
Wiring questions, sensor picks, bug sightings, feature ideas — the forum is where DockNeighbor folks compare setups and where the roadmap gets argued about.
community.dockneighbor.com →Getting started
Step-by-step install guides, getting every sensor reporting, and how the whole system fits together.
View the guide →Docs & FAQ
Setup guides, the app manual, alerts, history, sharing — most answers are already written down.
Browse the docs →Locked out of your account and can't file a ticket? Email support@dockneighbor.com.